Microsoft has expanded the availability of Dynamics CRM Online to 17 new markets. This now means that Dynamics CRM Online is available globally in more than 50 markets. Microsoft is pushing hard to ...

Catapult today announced the launch of Slingshot for Sales and Slingshot for Customer Service, expanding its Slingshot offering into Dynamics 365 ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...

Microsoft's MSFT Dynamics 365 business applications suite is emerging as a quiet but consistent growth driver, posting a 19% revenue increase (17% in constant currency) in the second quarter of fiscal ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...