De-escalating an angry or agitated patient can be difficult, but it’s important for everyone’s safety and good patient care.

One in six patients is deemed to be dissatisfied and demanding. But to prevent difficult medical problems from being redefined as difficult patients, doctors need help I once cared for a patient for ...

Physicians viewed 17% of patient encounters as difficult, according to a meta-analysis. Patient characteristics associated with perceived difficulty included personality disorders, depression, anxiety ...

Dr. Lamas, a contributing Opinion writer, is a pulmonary and critical care physician at Brigham and Women’s Hospital in Boston. My patient’s wife glared at me from across his bed, where she stood ...

Forty years ago, I had my most angry professional moment. It happened at a weekly meeting that included all our faculty, staff, and trainees—about 200 people. A young and arrogant, not very bright, ...

At one time in my career, I thought that referring patients with anger management problems directly into anger management groups was the smartest thing to do. I have since changed my mind. Here’s why: ...

Pharmacists in England say they are facing "major issues" with large numbers of patients booking appointments for Covid jabs only to find they are no longer eligible. The criteria has been tightened ...